business
Jersey Mike's outranks Chick-fil-A in customer satisfaction
Summary by Southlake News Editorial Desk · Byline on the source page: CBS Texas , as published by CBS Texas (KTVT) DFW
· June 22, 2026
· 1 min read
Photo: CBS Texas (KTVT) DFW · view original
Story provenance No corrections
Summary created by Southlake News Editorial Desk — automated, rule-governed Byline on source page CBS Texas, as published by CBS Texas (KTVT) DFW Original story Read at the source Source published Jun 22, 2026 AI assistance Automated summary drawn from the source’s own published text Prepublication human review No — editorial rules, flagged-item review, and published samples
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Key takeaway Further details about the ranking and the factors that contributed to the change are available from CBS Texas, including the specific reasons behind Jersey Mike's rise to the top spot and what this means for the fast food industry.
In a recent ranking, Jersey Mike's has taken the top spot for customer satisfaction, surpassing a long-time leader. For the first time in ten years, a new fast food restaurant has been named the best in America. Chick-fil-A, which had held the position for a decade, has been dethroned.
The change in ranking indicates a shift in customer preferences. Further details about the ranking and the factors that contributed to the change are available from CBS Texas, including the specific reasons behind Jersey Mike's rise to the top spot and what this means for the fast food industry.
Why this matters
Local business news drives decisions about where to shop, where to invest, and where to apply for jobs. Southlake News covers openings, closings, expansions, and economic shifts because each one ripples through the community.
About this story
As published by CBS Texas (KTVT) DFW . Southlake News surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit CBS Texas (KTVT) DFW . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: June 22, 2026 ·
Source: CBS Texas (KTVT) DFW ·
Reading time: 1 min
Frequently asked about this story
What is this story about? In a recent ranking, Jersey Mike's has taken the top spot for customer satisfaction, surpassing a long-time leader. For the first time in ten years, a new fast food restaurant has been named the best…
When was this published? This article was first published on June 22, 2026 by CBS Texas (KTVT) DFW and curated for Southlake News readers.
Who reported this story? This story was reported by CBS Texas at CBS Texas (KTVT) DFW. To learn more about how Southlake News selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from Southlake News, or browse our daily briefing and topic hubs .
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