local
Oklahoma family says StubHub ticket failure kept them out of Japan's World Cup match
By Amelia Mugavero at CBS Texas (KTVT) DFW
· June 26, 2026
· 3 min read
What was supposed to be a dream World Cup experience for an Oklahoma family turned into a scramble for answers — and a second round of last-minute spending — after their tickets never arrived.Rozina Taguchi had planned the trip for months. When Japan's first World Cup match in North T...
Key takeaway When Japan's first World Cup match in North Texas was announced, she immediately bought tickets through StubHub for herself and her father, a lifelong soccer fan.
Why this matters in Southlake News
The World Cup match in North Texas was a significant event for local soccer fans, and the failure of StubHub to deliver tickets to some attendees, including the Oklahoma family, has raised concerns about the reliability of ticket resale platforms. For Southlake residents who may have attended the match or plan to attend future events, this incident serves as a cautionary tale about the importance of verifying ticket purchases and understanding the refund policies of ticket sellers. The fact that StubHub attributed the ticket failures to performance problems with the event organizer's ticketing infrastructure highlights the complexity of ticket distribution and the potential for errors. As the Dallas-Fort Worth area continues to host high-profile events, local fans will be watching to see how ticket sellers respond to these issues and ensure that attendees can trust the ticket-buying process.
About this story
Original reporting by CBS Texas (KTVT) DFW . Southlake News surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit CBS Texas (KTVT) DFW . Have a tip or correction? Contact our newsroom .
Category: local ·
Published: June 26, 2026 ·
Source: CBS Texas (KTVT) DFW ·
Reading time: 3 min
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Frequently asked about this story
What is this story about? What was supposed to be a dream World Cup experience for an Oklahoma family turned into a scramble for answers — and a second round of last-minute spending — after their tickets never arrived.Rozina Taguchi had planned the trip for months. When Japan's first World Cup match in North T...
When was this published? This article was first published on June 26, 2026 by CBS Texas (KTVT) DFW and curated for Southlake News readers.
Who reported this story? This story was reported by Amelia Mugavero at CBS Texas (KTVT) DFW. To learn more about how Southlake News selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more local coverage from Southlake News, or browse our daily briefing and topic hubs .
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